[Resolved] Oneassist Consumer Solutions — one assist deactivate one assist plan
DhDhiraj Mhadadalkar on Jan 16, 2019
I received sms from kotak mahendra bank that rs-1399/- payment not received from your credit card to one assist plan. I also got a mail from one assist team. I dont even know the company and this kind of unsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
Please deactivate asap
Date of incident : 14/12/2018
Kotak credit card no. Xx9688
Complaint marked as Resolved Feb 16, 2019
[Jan 16, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified SupportOneAssist Consumer Solutions Customer Care's response, Jan 16, 2019
Greetings from OneAssist!
Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3893974. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 699/- credited in your bank account within 5 to 7 working day.
OneAssist, Social Media Team.
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