OneAssist Consumer Solutions — one assist deactivate one assist plan | |||
Date of incident : 3nd feb 2020/4nd feb 2020 I have called icici bank for deactive one assist plan on 03/02/202 also i have get message for cancellation of this plan on 03/02/2020, but automatically my saving account is deducted amount of 1399/- on 04/02/2020 Please deactivate this plan and refund my money soon My saving account no[protected] One assist id number-3808897 Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks! Ambesh pandey Ambeshmca120. [protected]@gmail.com Was this information helpful? | |||
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 05, 2020 OneAssist Consumer Solutions Customer Care's response Dear Ambesh, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
 2 Comments | |||
Comments
This is not way to do all these things this a very bad behavior that you are trasfering or diducting 1899 Inr from my bank account without my permission thats not a good way please i need my money i dont need you protection soo please refund my money
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+91 80 8033 3333 [Customer Service]
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at happytoassist@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
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Team OneAssist