[Resolved] OneAssist Consumer Solutions — one assist deactivate one assist plan | |
I am a hdfc bank credit card holder. The bank has debited rs. 1, 899/- on the name of one assist membership fee from my credit card number ending with 3349 without my consent and without any prior intimation on date:07/02/2020. I got a message on 11/02/2020 about this. I am not interested about this service and don't want this membership any more. It is my humble request to kindly cancel the membership and refund this debited amount of rs.1899/-. Please initiate my refund and deactivate this plan permanently. Name - sandeep kumar saw Relationship no - 3783190 Membership id - [protected] Was this information helpful? | |
Mar 15, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 11, 2020 OneAssist Consumer Solutions Customer Care's response Dear Sandeep, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Money was deducted on 29 Jan 2020