[Resolved] OneAssist Consumer Solutions — one assist didn't give any money for me | |||
Dear everyone, I bought a mi a1 on 3/11/2017, my phone broke out on 5/04/2018 i rushed towards mi authorised service centre to diagnose the problem (S) in my phone they said the display should be replaced, the mi service centre employee said me the insurance vendor just takes the estimation slip and job sheet to refund the amount so, i replaced the display by giving 5140/- and i sent estimation slip and job sheet to one assist they said insurance was under pick and drop policy but they didn't say that while making insurance and the employee also didn't say me now they are not at all giving reply to my email nowadays. Don't go with this cheaters... If they have said that before purchasing insurance i would given the phone to the company (One assist) Service request email id:3058957 Customer id:3039223 Membership id:[protected] Was this information helpful? | |||
May 25, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We apologize for the inconvenience caused to you. Our team is working on your case and will get back to you with a resolution shortly. We appreciate your patience in the interim. Regards Riddhi, Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
An amount of Rs.1399 was debited from my savings account regarding some One assist plan on credit card ending with 5725. I have never opted for this, Please do disable this plan as soon as possible and do refund the amount payable ASAL
Thanks
Jayshree Patel
mo no.[protected]