[Resolved] OneAssist Consumer Solutions — One assist membership. | |||||
Hi, I have a HDFC credit card ending with 3953. One assist has given me a plan for card insurance which cost around 1800 rupees in last year 2016. But after several request for cancelling the insurance they did not cancel it. I did not add any card in the policy and thus my money was like a donation to the one assist. However in this year I have seen my policy has been automatically renewed deducted from my account. Only they emailed me about the welcome kit will dispatched shortly. I mailed to One assist customer service to refund my amount but they did not took my complaint. What type of fraud company? so either Oneassist should refund my money or cancel my card. My email id: [protected]@gmail.com Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 02, 2017 OneAssist Consumer Solutions Customer Care's response Dear Vignesh, Greetings from OneAssist...! We are unable to trace your membership with the given email id. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Looking forward to hear from you. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I have mentioned my registered mail id and mobile number below so kindly deactivate my membership and refund the amount which was deducted from HDFC credit card ending with 3953
My Email id- [protected]@yahoo.com
Mobile no- [protected]
Thanks & Regards,
Vignesh V