OneAssist Consumer Solutions — One Assist not giving service | |||||
Dear SIr, two months back may hand set damaged, then i registered a complaint in one assist on 19/10/2016 now two months over but not yet pick up my handset from one assist, Their executives kept my call on hold for 30 min or more and used to gave me fake commitments. The irritating me, and not understanding my problem. what should I do? Regards, Mohasin [protected] Was this information helpful? | |||||
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Please take my words very carefully and casuiosly towards the company called ONEASSIST solution private limited.
My mobile was given to pass a genuine clame of screen crack and without any consideration, they fooled me that, you wont claim insurance because you have broken your screen purposly.
Please do not take mobile insurance from this compay as they will never pass your claim and will prove that its your fault.
On top of that,
My mobile is with them since 2 months now and still waiting to recieve my mobile damaged, I have spend more then 150rs of phone bills and 200 emails to check and give my mobile back but there is no answer and everybody on customer care is fooling you around with different excusees.
PLEASE PLEASE NEVER BUY MOBILE INSURANCE FROM IS FAKE COMPANY AS THEY WILL NEVER PASS YOUR GENUINE CLAIM.
Note:-
My oneassist claim Number list:-
Old Service Request number :- 1640739
New Service Request number :- 1702711
One Assist Submit Phone date :[protected]
Rejected The Claim Date :[protected]
Today Date :[protected]
as per company policy my handset delivered to 7 to 10 days.