[Resolved] Oneassist Consumer Solutions — one assist plan cancellation and refund

 
1 Review
 mrk1221@gmail.com on Jan 3, 2018
One assist plan — cancellation and refund

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 12/5/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind of unsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 03/01/2018
Hdfc credit card no. Xx5216
Complaint marked as Resolved Feb 12, 2018

Complaint Status


[Jan 03, 2018] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Updated by mrk1221@gmail.com, Jan 03, 2018
One Assist Plan — Cancellation and refund

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 12/5/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind of unsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 03/01/2018
Hdfc credit card no. Xx5216
Verified Support
OneAssist Consumer Solutions Customer Care's response, Jan 04, 2018
Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist
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    Oneassist Consumer Solutions - one assist plan cancellation and refund