OneAssist Consumer Solutions — one assist plan cancellation and refund | |
One assist plan — cancellation and refund I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 03/01/2018. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. Please deactivate and refund my money asap Date of incident : 03/01/2018 Hdfc credit card no. Xx5216 Was this information helpful? | |
OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Hlo
I am using hdfc credit card. you can deduct annual 1899 rs .low balance in my account .In 5 month amount due our credit card is 5149 rs what is this.. without my permission or intimation
Kindly cancelled my plan as soon as possible
I am using hdfc credit card. you can deduct annual 1899 rs .low balance in my account .In 5 month amount due our credit card is 5149 rs what is this.. without my permission or intimation
Kindly cancelled my plan as soon as possible
OneAssist Consumer Solutions Customer Care's response, Jan 8, 2018
Verified Support
Dear Sukhneet,
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in
Should you require any further assistance, please reach us at 1800-123-3330.
Regards,
Brijesh
Team OneAssist.
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in
Should you require any further assistance, please reach us at 1800-123-3330.
Regards,
Brijesh
Team OneAssist.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
With out information deduct the amount 1399 from my credit card ending with 6773 for one assist purpose.I am not interested about one assist service.
Please refund the money .
Regards
Mouli
Chandramouli.[protected]@gmail.com
[protected]