[Resolved] OneAssist Consumer Solutions — one assist plan termination

vamshi bommishetti

from Warangal, Telangana

Address:

Warangal, Andhra Pradesh, 506142

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap

Icici credit card no. Xx1008
Oneassist relationship number : 4416445

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Jul 9, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

OneAssist Consumer Solutions Customer Care's response Dear Vamshi,

Greetings from OneAssist!

We are sorry for the inconvenience.

As per your request we have initiated your cancellation process vide service request number 3241748. Your refund amount 1399/- will be credited to your account within 4 to 5 working days.

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Thank you,

Regards,

Deepali,

Team OneAssist.