[Resolved] OneAssist Consumer Solutions — one assist renewal cancelation

ajit9571100852

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110018
Website:	[email protected]

I am a Hdfc bank credit card holder. The bank has auto renew OA & debited Rs 1899 from hdfc credit card number ending with 7308 without my permission on 17.07.18 . I am not interested about this service and l don't want this membership in any more service.So cancel the one assist membership fees and refund the debited amount Rs 1899.as soon as possible.
Name. AJIT KARAN SINGH
Mob- [protected]
Mail- [protected]@gmail.com
Bank . Hdfc
Date .17.07.18
Credit card number ending. 7308...

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Aug 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jul 18, 2018

Updated by ajit9571100852 I am a Hdfc bank credit card holder. The bank has auto renew OA & debited Rs 1899 from hdfc credit card number ending with 7308 without my permission on 17.07.18 . I am not interested about this service and l don't want this membership in any more service.So cancel the one assist membership fees and refund the debited amount Rs 1899.as soon as possible.
Name. AJIT KARAN SINGH
Mob- [protected]
Mail- [protected]@gmail.com
Bank . Hdfc
Date .17.07.18
Credit card number ending. 7308...

Jul 18, 2018

Updated by ajit9571100852 Sir, I post the complaint against one assist after then I received fraud calls... Why...???
I want stop this service... Of one assist..

Verified Support

Jul 19, 2018

OneAssist Consumer Solutions Customer Care's response Dear Ajit,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

As requested by you the cancellation is in process vide service request number -3360290. Your refund amount 1899/- will be credited in your account within 5 to 7 working days.

For any further query you may mail us at [protected]@oneassist.in. We'll be happy to help.

Regards,

Sophia,

Team OneAssist.