[Resolved] OneAssist Consumer Solutions — One assist wallet privilege plan activated without my confirmation

Dhiraj Gawas

Sep 25, 2021

Address:

Third Floor Fleet House, Next to Marol Naka Metro Station, Andheri - Kurla Rd, Gamdevi, Marol, Naka, Mumbai, Maharashtra 400059

I got SMS, oneassist wallet assist privilege plan rs 1899 will be charged against the plan on your icici bank credit/debit card, even though I was not interested and not agree to start such a plan on a call they send me such sms and activatd my plan, I want to cancel plan on icici debit card. It is not yet activated, so please cancel it before deduction of charges.They are just redirecting call to different numbers each time.Please cancel/deactivate this plan.
Date of incident : 25/09/2021
Regards,
Dhiraj Gawas [protected]@gmail.com [protected]

Was this information helpful?

No (1)

Yes (0)

Oct 28, 2021

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

OneAssist Consumer Solutions Customer Care's response Dear Dhiraj, This shouldn't have happened, please allow us to provide you a resolution. We have forwarded your details to the relevant team and they shall connect with you within 24 - 48 working hours - Keagan, Team OneAssist.