[Resolved] OneAssist Consumer Solutions — oneassist consumer solutions auto renewal of my card without my consent | |
My wa privilege single plan is auto-activated. I have complained about it to customer helpline number to resolve but it is still pending. This is a kind of customer exploitation. I m not really interested in this plan and want my money back that is charged from my icici bank. My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it. Kindly refund it as soon as possible and it was charged without any consent. Relationship no. : 3261832 Plan name: enhanced wa privilege single plan Name: deepti chauhan Was this information helpful? | |
Jan 16, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 12, 2018 OneAssist Consumer Solutions Customer Care's response Dear Deepti, We regret the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly. Regards, Devendra, OneAssist, Social Media Team. Verified Support Dec 12, 2018 OneAssist Consumer Solutions Customer Care's response Dear Deepti, We regret the inconvenience caused. Please be informed, your membership cancellation is in process vide service request number 3797177. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription. However, If membership renewal amount is deducted from your account refund will be processed and credited in your bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4066
Pending
140
Resolved
3095
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment