[Resolved]  OneAssist Consumer Solutions — oneassist consumer solutions unauthorized deduction of rs.1399 from my kotak mahindra bank credit card

Address:560078
Website:OneAssist Consumer Solution

An amount of rs.1399 has been deducted on 11th jan'18 from my kotak mahindra credit card account without my permission which is highly regrettable.

The above amount be refunded to my account immediately and confirmation to be sent to me to the above effect.

Please cancel my one assist plan and refund my money.

R. Divya prasath
Mobile no.[protected]
Email address: divya. [protected]@gmail.com
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Feb 20, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Divya,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2761057.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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