[Resolved] OneAssist Consumer Solutions — oneassist membership | |||
On 14th september i got this message- Dear cardmember, oneassist membership fee has been deducted. Who authorize you to deduct my money from my card? Its just a fraud company oneassist this company cany assist anyone. Just tell me one thing how could you deduct anyone's money without their permission? I just want to cancel this membership and refund my money asap and inform me by sending mail. My mail id is neha.[protected]@gmail.com. I am expecting it should be ressolved asap. Thank you. Was this information helpful? | |||
Oct 25, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 17, 2019 OneAssist Consumer Solutions Customer Care's response Dear Neha, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using the given email id. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
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707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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