[Resolved]  OneAssist Consumer Solutions — oneassist mfee refund

Address:Mumbai City, Maharashtra

Sir,

I am a hdfc bank credit card holder. The bank has auto debited rs.1899.00 from my credit card number ending with 5719, without my concern on date 25/10/2018 which shows mfee for one assist. I am not interested about this service, so cancel the membership and refund this debited amount of rs.1899.00

If it happens again i will cancel my credit card

Regards.

Vijimon k

Card ending : 5719

Deducted on :[protected]

Amount deducted :1899.00
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Dec 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Vijimon,

We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3716924. Your refund amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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