[Resolved]  OneAssist Consumer Solutions — oneassist-prolong 2 year extended warranty for laptops from rs 20001 to rs 25000.

Address:68-IRWO Sangam Vatika, Devprayagam-Jhalwam, Allahabad-15, Allahabad, Uttar Pradesh, 211015

Sir/Madam
I have purchased your product from Amazon.in "OneAssist-Prolong 2 Year Extended Warranty for Laptops from Rs 20001 to Rs 25000OneAssist-Prolong 2 Year Extended Warranty for Laptops from Rs 20001 to Rs 25000" this product not activated after number of attempts. On contacting Seller (i.e. Intergral services) through [protected] their executive tells me that time has been barred, they are unable to activate and resolve the issue and advice to contact Amazon for cancellation of order.Further on contacting Amazon customer care, they quoted that bring service deny letter from One Assist/Integral services then go forward for refund.
It is therefore requested that kindly look into the matter and provide the same.
In anticipating the favorable action from your side.

(Pradeep Kumar)
[protected]
email ID: [protected]@gmail.com
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Jul 9, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Pradeep,

Greetings from OneAssist!!!

We regret for any inconvenience caused to you.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

We appreciate your patience in the interim.

Regards

Team OneAssist
Jun 13, 2019
Updated by pradeepncrhq
Sir,
On furnishing your mail dated 07th June 2019 to Amazon customer care, they insist that to bring "Service deny letter" then they go forward for refund. It is, therefore, once again requesting you kindly look into the matter and provide a letter of "service deny".

In anticipating the favorable action from your side.
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