[Resolved]  OneAssist Consumer Solutions — oneassist wallet assist

I want to cancel my one assist membership with relationship no 1358341. Am not using this service from the day one and even after conveying this to the concerned department the same got renewed last year and even after several followups i did not get my money refunded. Please cancel my membership and confirm by mail immediately.
Name:- pavithra h
Credit card ending number:- 8410
Relationship no:- 1358341
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Pavithra,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have already cancelled your plan vide service request No. 2885150 on 19th February, 2018.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information