OneAssist Consumer Solutions — oneassist.in changed invoice value and made frauds internally | |||
Don't buy any insurance from oneassist.in website. It's a fraud company. While purchasing they will give plenty of promises but later they will just close case as market value is less so it's beyond economic range. There main thing is, they will change the invoice value itself and send that data to all calculation or third party insurance company. If we ask they will tell as will let you know shortly... If we call and ask then they will disconnect the call as be professional. Even if we say as, we will complain to police and consumer court then they will talk politely and tell as will give resolution within 24 to 48 hours Or will tell as it may be police or court or anyone we won't care for that, instead will go as per policy. But no resolution. Even in my case am following up last 3 months but still no result. Even called to main corporate office, there also no answer for the phone. My membership id is : [protected] Actually, what they are doing is, at the time of purchase they will suggest us to buy for 2 year policies. Later if we claimed, they will just keep the good device with them only and will close the case as it is beyond economic range and device market value is less. But while purchasing they mention as ber =invoice value - depreciation So they are very brilliant, they will change the invoice value itself and send that data to insurance company and close the case as ber. Example : if you buy an insurance for 1lakh rs iphone and purchased insurance by paying 15k or 20k then if you file a damage claim, they will close the case by saying ber and they may pay some 5000rs as saying that is the market value... If we ask why it's like that or on what basis calculated market value then they will say it's all internal policy and can't reveal. (Internally they will change invoice value to some 10k or 15k) And they will keep the device with them and internally sell that device as per the value they need. Here they can sell it for 50 or 60k. So user paid 1lakh+20k=120000rs with insurance. As a return he will get some money like 5k just like a beggar. Profit to one assist is all internal story, since they can't reveal. (20k insurance cost+ 50k after device repair cost) Dear one assist if you are alive and if you want to talk anything directly call me at [protected]. Was this information helpful? | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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