OneAssist Consumer Solutions — oneplus 3/ display damage

Address:500062

My one plus 3 mobile is fallen down and right side of the display is not working properly and it has broken and it is very important to me beacuse there are so many documents which are important and i cannot open it. The screen is not properly please respond to it and resolve my problem as soon as it posible and i hope you will do best for my problem
Was this information helpful?
No (0)
Yes (0)
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

I spoken more than 7 times still they didnt transfer my refund amount.whenever i called to customer care they telling the same answer like it will credited in 10 buisness days.Like this 2 months ran away.i nedd proper answer and my money otherwise.
My one Assist aplication number:2493911
mobile:[protected]
OneAssist Consumer Solutions Customer Care's response, Nov 16, 2017
Verified Support
Dear Aravindraj,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.
OneAssist Consumer Solutions Customer Care's response, Nov 17, 2017
Verified Support
Dear Aravindraj,

We tried contacting you but you disconnected the call.

We have aldready refunded you the amount.

Please check with your bank for the same.

Regards

Brijesh

Team OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information