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[Resolved]  OneAssist Consumer Solutions — plan deactivation and refund the money

Dear Sir,

Many times i informed you, deactivate the plan and refund the money. no response from your side till the date... i mentioned the problems and resolve it..and refund the money...i want full details from your side...please reply for the above mail..i dont need any plan...please deactivate the plan and refund the money Rs.1899...

Mobile no : [protected]
Plan : One assist card protection plan
account no : 990516
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Complaint marked as Resolved Mar 10, 2019

Complaint Status


[Jan 31, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response Feb 05, 2019 Dear Customer,

Greetings from OneAssist!

Sincere apologies for the inconvenience caused. Your membership cancellation is processed vide service request number 3950171. Your amount 1899/- will be credited in bank account within 5 to 7 working days. However, we have forwarded your case to the concerned team, they will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Verified Support
OneAssist Consumer Solutions Customer Care's response Feb 05, 2019 Dear Dinesh,

We tried contacting you several times but the call went unanswered. Request you to share your mail ID or alternate to speak with you over call.

Regards,

Devendra,

OneAssist, Social Media Team.
Updated by Marcmarquez Feb 13, 2019 Dear sir,
Sry for the inconvenience I share my personal mail id for your reference.
Mail id : [protected]@gmail.com
Mobile no : [protected]
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    OneAssist Consumer Solutions
    Customer Care Service
    Customer satisfaction rating
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    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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