[Resolved] OneAssist Consumer Solutions — please cancel my oneassist subscription

M_KIRAN143

Address:

500055

Hi team,

I spoke to one of your customer executive, to cancel my subscription.
He was hell bent on me renewing the subscription, inspite of my repeated requests he was not listening to me and i do not believe he would have cancelled my subscription. These type of cheap sale skills is not expected from this company.

I request you cancel my subscription with immediate effect and do not want to here from any of your customer care executives.

Please refund my money, which was auto detected from my credit card.

Name: mavuduri sai kiran
Contact no: [protected]

Regards,
Kiran

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Feb 17, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by M_KIRAN143 please update me on this ASAP!

Verified Support

Jan 16, 2020

OneAssist Consumer Solutions Customer Care's response Dear Mavuduri,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist