[Resolved] OneAssist Consumer Solutions — please cancel my subscription

Diksha Dogra

from Dirba, Punjab

Address:

Opposite post office, gali sarafan wali, Gurdaspur, Punjab, 143604

Please cancel my one assist subscription. I have tried calling many times but they didn't not process my request. I do not wish to continue this service. Below is the message i receive every year but before i reach customer care they deduct my money and never refund it. Please reach me as soon as possible. Below is the message i have received today and i want it to be canceled before my money is deducted.

Dear customer, we have registered request for renewal of policy wa power single rs. 1399 for oneassist. Your request no. Sr[protected] dated 06-nov-19 will be completed in 1 wkg day.

Thanks,
Diksha dogra

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Dec 12, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

OneAssist Consumer Solutions Customer Care's response Dear Diksha,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist