[Resolved] OneAssist Consumer Solutions — please deactivate and refund my money

Sasitharan bharathi

from Kangayam, Tamil Nadu

Address:

636905

Hello there

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money
Date of incident : 16.33hrs. 11oct 2018
Kotak credit card no. Xxxx9482
Mobile number : [protected]

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Nov 19, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by Sasitharan bharathi Hello there

I Received SMS from HDFC BANK that RS-1899/- deducted from my credit card to ONE ASSIST PLAN. without my permission..i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money
date of incident : 16.33hrs. 11Oct 2018
HDFC Credit Card No.xxxx9482
Mobile number : [protected]

Verified Support

Oct 12, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3632927. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.