[Resolved]  OneAssist Consumer Solutions — Please terminate my one assist policy plan

Address:YSR, Andhra Pradesh, 516150

Why icici customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will also no more as a icici customer. Thanks!
Ambati tharun kumar
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Aug 13, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kumar,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepika

Team OneAssist"
Complaint comments 

Comments

Sir,
I received a call from ICICI Bank (One assist ) in the year 2017 and has just given information about one assist plan after than they activated this plan without my oral or written consent, and on 4.3.2017 I come to know that Rs. 1799/- deducted from my ICICI Saving bank account. This year they automatically renewed plan and Rs. 1899 deducted from my ICICI bank account. I don;t need this plan and actually I have not used any services till today.

Kindly deactivate this plan with immediate effect and refund my money at the earliest.

One assist Relationship No. : 1787066
Plan Name : Enhanced WA privilege Single Plan
With regards,
V. P. SHUKLA
Hi team kindly de register my one assit am not interested in this without my permission how you guys detected my amount kindly refund my amount.and am don't want to renew my membership.

My customer id 2334327

Thanks

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