[Resolved]  OneAssist Consumer Solutions Private Limited — Air conditioner repaired but issue not solved

Address:Third Floor Fleet House, Next to Marol Naka Metro Station, Andheri - Kurla Rd, Gamdevi, Marol, Naka, Mumbai, Maharashtra 400059

I repaired my air condition on dt 20 march 22 & pay 2500/-, issue was gas leakage, engineer come and reffile gas, that time ac cooling well, but after 10 days the colling slow down and next 5 days the ac not woking and not cooilng.
So that i call to service engineering Me Deepak, he come check the issue and tell the gas empty in the ac and assure me to solved the problem FOC as per company policy.

But after a long follow ups he did, t answerd my call and not action by him
So ultimate i call to customer care on Friday dt 29 April 22 and assure your issue will resloved withing 48 hours.but after 4 days still no action taken.

Request you to kindly take it on priority and reslove my issue.
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Jun 4, 2022
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
OneAssist Consumer Solutions Customer Care's response
Dear Hemendra, We regret the inconvenience caused. Request you to provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code MAY22CA0501 & our team shall look into your case & connect with you within 48 working hours-Andreya, Team OneAssist.
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