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[Resolved]  OneAssist Consumer Solutions — refund

I received sms from hdfc bank on 25/01/2019 that ₹1, 399/- deducted from my credit card to one assist membership fee without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and co.
Please deactivate the plan and refund the same asap.
Hdfc credit card number : xx 7140
One assist membership id : [protected]
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 27, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response Jan 28, 2019 Dear Pinaki,

Greetings from OneAssist!

We regret the inconvenience caused. Please be informed, OneAssist is a Insurance company which provides protection plans for Wallet, Mobile and Home Appliances. However, your membership cancellation is processed vide service request number 3926278. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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    OneAssist Consumer Solutions
    Customer Care Service
    Customer satisfaction rating
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    Complaints
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    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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