[Resolved]  OneAssist Consumer Solutions — Refund my amount debited 1799/- debited on 17.03.2017

Address:207123

Sir,

My contact no-[protected]
Name- Harish Kumar Varshney

My account is debited on 17.03.2017 by rs. 1799/- i have called at customer care and booked my complaint via sr 1854337.

till date i have not rec3eived my refund.

earlier already last year i have lodged my complaint to cancel this policy but now this year why u deduct this amount from my account.

refund my full amount

regards,

Harish Varshney
[protected]
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May 22, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Varshney,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Mar 30, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Varshney,

Greetings from OneAssist..!

Our team had called you and informed you to share your bank details on our email id [protected]@oneassist.in.

Should you require any further assistance, call us on[protected] or write to us on [protected]@oneassist.in.

Regards

Deepali

Team OneAssist
Verified Support
Apr 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Varshney,

Greetings from OneAssist..!

Thank you for providing us with the required details. Our team has already initiated refund and it should be credited to your account within 7 working days.

Should you require any further assistance, call us on[protected] or write to us on [protected]@oneassist.in.

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

I had asked for a claim on my mobile insurance.But your office is making it delay and simply asking queries.My studies are getting affected due to this.I really dont know that u are willing to give the insurance for my phone that is broken.If not so please do return the initial amount paid for insurance.Thank You.
OneAssist Consumer Solutions Customer Care's response, Mar 30, 2017
Verified Support
Dear Vignesh,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards

Deepali

Team OneAssist

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