[Resolved]  OneAssist Consumer Solutions — refund of deducted money

Address:80016

Hello one assist support team,

There is deduction of ₹ 1899, on 5 oct' 18. I have no idea of why that was deducted without any notification or any prior notice. I haven't had look for that. Today as i was reviewing my account, i found this. As i have not availed any of facility of your service. Some mails had come from your side and a letter, i assumed all those as spam.

So, a humble request refund those amount asap as those were hard - earned money, so can't waste on these crap.
Please find attached screenshot for reference.

Regards,
Anand kumar jha
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Jun 29, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Anand,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Jun 25, 2019
Updated by anand97
Please assist me for the editing my comment from this site. As I had no idea that it got posted like this. So, request you to navigate for deleting the comment or u may do it yourself from my side.
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