[Resolved] OneAssist Consumer Solutions — refund the debited amount of rs. 1899

Sanjivkumarsky

from Surat, Gujarat

Address:

207/1Astral House,B/h Rajpath Club,Off S.G.Highway, Ahmedabad, Gujarat, 380059

Hello there

I received sms from hdfc bank today that rs.1899 deducted from my credit card number ending with 4514 to one assist membership fee.
Without inform me on data[protected]. I am not interested about this service and don't want this membership any more

So cancel the membership and refund this debited amount of rs. 1899

One asisst membership number -[protected]
Name - sanjiv kumar
Mobile no-[protected]
Email i'd [protected]@gmail.com
Credit card number ending -4514

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Jul 2, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

OneAssist Consumer Solutions Customer Care's response Dear Sanjeev,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist