[Resolved] OneAssist Consumer Solutions — refund/cancellation of subscription | |
Dear concerned, my relationship no is 1295120. There was a debit in hdfc credit card account for rs.1899/- for renewal of the product on 14-sep-17. This renewal was without my consent and due to which i raised a cancellation of the subscription on the same date through your customer care number. Since that date i am following up for refund but there is no response and every time your team gives me assurance to wait for it. Sir please help close this. Darshan p chhatbar - [protected] Was this information helpful? | |
Oct 22, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 21, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2359361 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4066
Pending
140
Resolved
3095
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment