[Resolved]  OneAssist Consumer Solutions — regarding claim of mobile

Address:Pune, Maharashtra, 411014
Website:oneassist.in

My mobile get damaged and i taken insurance from oneassist the worst company. At the time of insurance they tell me i can claim at any time. But now they are not going to give me service. Any the executive are very helpless and have not any answer for customer. They didn't have any solution. At the time of insurance they didn't tell me all the rules and conditions. Only needed customers for money. The robber oneassist
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Sep 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Akash,

Greetings from OneAssist!

We understand your concern. Please be informed, while buying the policy everyone receives the welcome kit through email with all the T&C's mentioned in it. Also note you need to raise a claim within 48 hours of damaged done to the handset.

Regards,

Devendra,

Team OneAssist.
Verified Support
Aug 22, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Akash,

Please be informed, we tried calling you several times, as your phone kept on ringing. Please share a convenient time to speak with you.

Regards,

Devendra,

Team OneAssist.
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You can call me after 6pm everday.

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