[Resolved] Oneassist Consumer Solutions — Regarding refund the 1299/-deducted

 
1 Review
Distt. Kangra, India
 [email protected]
I got new hdfc bank credit card. The bank has auto debited an amount of rs 1299 (One assist mfee) on 23dr may 2017 from my credit card no. Endings 2063. My customer relationship no. 2123830 and i don't want this membership so cancel membership and refund the same amount to my account. As early as possible i am not at all interested in this plan. I have called 3 time to customers care but not got any satisfactory answer.

Please take necessary action and refund the same amount as early as possible.

Dr. Sanjeev sharma
Complaint marked as Resolved Jul 6, 2017

Complaint Status


[Jun 03, 2017] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Jun 05, 2017
Dear Sanjeev,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2048866.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [email protected] or[protected].

Regards,

Deepika

Team OneAssist
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    Oneassist Consumer Solutions - Regarding refund the 1299/-deducted