[Resolved] Oneassist Consumer Solutions — regarding the deduction of 1399/- from my credit card
Vivicky@babu on Jan 12, 2019
I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 10/1/19. Without my permission... I dont even know the company and this kind of unsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. And i called several times but i didnot get any such positive response and action by your executive.
Please deactivate and refund my money asap
Date of incident : 10/01/2019
Icici credit card no. Xx7001
Complaint marked as Resolved Feb 18, 2019
[Jan 12, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified SupportOneAssist Consumer Solutions Customer Care's response, Jan 14, 2019
Greetings from OneAssist!
Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on (firstname.lastname@example.org). To assist you further in your case.
OneAssist, Social Media Team.
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