[Resolved]  OneAssist Consumer Solutions — Regarding the reactivation of my account

Address:Prakasam, Andhra Pradesh, 523001
Website:www.consumercomplaints.in

Hi,

I'm using hdfc credit card. I have deducted the amount of 1799 from my credit card. It's unfortunately created pls cancel it.

Kindly cancel this plan and request you to refund the amount of rs:1799. This is unacceptable that you have been repeating the same. Requesting don't activate any service.

Thankyou.

Date of incident:2/7/2017
Relationship no:2317889
Name:durgakumar kunchalal
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Aug 24, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Durgakumar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

We have already cancelled your Membership vide Service Request number 2147485 on 12th July, 2017. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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