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[Resolved]  OneAssist Consumer Solutions — regarding unrequested initiation of service and subsequent fee levy

Hi,

I just received my credit card from kotak mahindra bank. Upon checking its transactions, i found that a free of inr 1, 399 has been deducted against oneassist services from mumbai.

My registered email id is: [protected]@outlook.com

Kindly initiate the credit/refund of inr 1, 399 as soon as possible because i don't require any such services at least without my permission.

Thanks
Ankit kashyap
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 28, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response Jan 31, 2019 Dear Ankit,

Greetings from OneAssist!

We regret the inconvenience caused to you. Your membership cancellation is processed vide service request number 3937087. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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    OneAssist Consumer Solutions
    Customer Care Service
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    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
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    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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