[Resolved]  OneAssist Consumer Solutions — rel. no. 19060132 not provide courtesy handset

Maine 6 september ko courtesy handset ki customer care m request ki thi waha bola gaya ki phone pickup hone k 2-3 working din m courtesy handset deliver ho jayega. Mera phone 10 september ko pickup ho gaya magar 17 september tak courtesy handset nhi mila
An customer care wale bol rahe hai ki abhi 3-4 working day ho lagege.
Jab insurance kara tha tab special is baat par dhyan tha ki temporarily handset milega pickup k next day
Pls help me
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Nov 5, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Javed,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

You will receive the Courtesy handset within 2 working days. We will arrange a call back for you for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Sep 18, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Javed,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

You will receive the Courtesy handset within 2 working days. We will arrange a call back for you for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Sep 22, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Javed,

Greetings from OneAssist..!

As we can see, we have delivered your handset. Thank you for choosing OneAssist, We'd love to hear from you - http://bit.ly/OneAssisted

Regards

Sagar

Team OneAssist
Complaint comments 

Comments

I AM NOT INTEREST FOR RENEWAL
IF FRAUD BY YOU THEN SEE WHO WINDOW
ICICI BANK DEBIT TWO TIME AS ON sr[protected] sr[protected]
call as on 8/092017 and 11/09/2017 but not arrange cancellation call
i am going to any other legal action to icici bank and one assist

Raghuvinder singh
Eelationship no 556115
mobile no [protected]
OneAssist Consumer Solutions Customer Care's response, Sep 18, 2017
Verified Support
Dear Raghuvinder,

Greetings from OneAssist...!

As per your telephonic conversation with our executive happened today, you have agreed to continue the services.

Hence, your plan cancellation request no.2343039 has been cancelled. We request you to confirm if you wish to still continue the plan with us.

We have also arranged a callback for your confirmation.

Looking forward to your reply.

Regards

Deepali

Team OneAssist
OneAssist Consumer Solutions Customer Care's response, Sep 18, 2017
Verified Support
Dear Raghuvinder,

Greetings from OneAssist...!

As per your telephonic conversation with our executive happened today, you want to continue with the services.

Hence, your plan cancellation request no.2343039 has been cancelled.

We have also arranged a callback for your confirmation.

Looking forward to your reply.

Regards

Deepali

Team OneAssist

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