[Resolved]  OneAssist Consumer Solutions — renewed my wallet policy without any pre intimation

Address:411006
Website:Oneassist.in

I do not want this one assist wallet service.
They did not tell me how to cancel after calling sooo many times as well.
First i have called to their customer support then they said it will get cancel & after two days i have got a msg from oneassist stating that it is renewed.
Such a game they are playing with me.
Already they did it one year before and now doing the same.
Please help me out.
I want to cancel this service and want my money back.

My relationship number with oneasist is 1416797.
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Nov 23, 2017
Complaint marked as Resolved 
I just filed a complaint from this forum along with screenshot describing my money has been debited. One Point reply me within a next day that they will cancel the policy and refund the money back. And within 7 to 10 days my money has been refunded and policy is cancelled. Thank you to this forum. It really helps. :-)
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Pranav,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2537263 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist
Nov 15, 2017
Updated by PranavPk
I have no got refund as of now.

Please speed up your process for the same.
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