[Resolved] OneAssist Consumer Solutions — request for cancellation of hdfc credit card protection plan of rs 1899 | |||
I have received amassege in my mobile no that, card protection scheme is activated against my hdfc credit card, and rs 1899 is deducted from my credit balance. But i was misguided about the plane because different information received about the plane from your end and hdfc bank marketing division, so i am confused and i need not this type of plane, i want to cancell it if activated and request your division not to insist to accept the plane. I am not interested to any kind of plane which is related to card, please deactivate it if activated the card protection scheme, i can't understand what is relation between the plane and hdfc credit card sector? It is very confusing and irritating, the two kind of information, it from your side it was told i have to pay the deducted amount from credit card and from bank side information was i need not to pay the amount, so don't miss guide the customer, if do so i will go to consumer fouram against hdfc credit card marketing department and against oneassist solution,.. Was this information helpful? | |||
Feb 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 OneAssist Consumer Solutions Customer Care's response "Dear Customer Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Sagar Team OneAssist" | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Name : Krishnendu Saha
Mob :[protected]/[protected]