[Resolved] OneAssist Consumer Solutions — request for refund and cancellation of policy | |||||
I have taken your one assist policy in 2015 and i have not purchased your product.in 2016 and 2017 it was auto renewed. I found this when i checked my credit card statement for dec 2017. 1899 was debited from my credit card and one assist plan is auto renewed on 15 nov. I have requested for cancellation and refund via call and just received an email on 19 dec 2017 that cancellation is initiated. Try service request / case number - 2678551. Credit card last 4 digit : 1004 Registered email id is b. [protected]@hotmail.com Please proceed with cancellation and refund my money. Was this information helpful? | |||||
Jan 26, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sathish, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. Your Membership has already been cancelled and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist . | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4066
Pending
140
Resolved
3095
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment