OneAssist Consumer Solutions — request to deactivate one assist scheme and want refund

Address:Durg, Chhattisgarh

Dear sir,
I am sadanand gupta, i am not interested to take continue this service with one assist company, so i called many time to the customer care of this company to deactivate this scheme and never want renewal but they denied my request and deducted rs. 1399 from my credit card (Icici) on 28/11/2017 without my information. They had activated this scheme.
I can't believe that this is one of the biggest fraud company and totally failure company for customer request.
I would like to deactivate this scheme immediately and want refund my money (Rs. 1399).
Mob no. [protected]
Relationship no. 1497059
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Dec 05, 2017
Updated by Sadanand gupta
i have complained 6 days ago but they do not response even they do not give any reply to me. its proved that oneassist is one of the biggest fraud company. it deducted my money from my account at the name of renewal with out my permission. this company deducted my money with out my permission then how can it provide credit/debit/bank security or protection when it is one of the biggest fraud company. i really hate this company...
Complaint comments 

Comments

Dear Team,

I m using MI note 4 mobile phone with one year protection plan for one assist insurance. The insurance valid up to 19/04/2018. Now mobile display got damaged due to bike accident. Kindly change the display damage.

Regards
Prabu D
[protected].
OneAssist Consumer Solutions Customer Care's response, Nov 30, 2017
Verified Support
Dear Customer

Greetings from OneAssist..!

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist

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