[Resolved] OneAssist Consumer Solutions — requisition for cancellation of oneassist & refund of money | |||
Name : vijichristuraj Oneassist relationship number : 9744014 Oneassist membership id : [protected] Plan name : enhanced wa privilege single plan Mobile : [protected] E-mail : vijichristuraj. [protected]@gmail.com Dear one assist team., I have not given any commitment or consent to pay for it... Without my knowledge the same has been debited rs.1899/- in my savings account... First of all you have obtained any of my consent for debiting in my account for activation... Kindly refund the amount at the earliest without any charges or further delay... Regards., Vijichristuraj. J Was this information helpful? | |||
Feb 14, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 14, 2020 OneAssist Consumer Solutions Customer Care's response Dear Vijichristuraj, Greetings from OneAssist!!! We are sorry to see you go. Your plan has been cancelled on 08th January, 2020. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted. Hope this resolves your issue. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Sorry to say that due to some personal problem i want to cancel my one assist plan as per below details immediately. Kindly do the needful.
Thank you
Trinath Maharana
Relationship No.: 3443659
Plan : Enhanced WA Power Single Plan
Valid up to : 02-Jan-2020
Mobile No.: [protected]
Card No.**7040
Greetings from OneAssist!!!
We are sorry to see you go.
Your plan has been cancelled on 14th December, 2019.
Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Hope this resolves your issue.
Regards
Team OneAssist