[Resolved]  OneAssist Consumer Solutions — sr 333697

Address:Mumbai City, Maharashtra
Website:www.oneassist.in

I have filed a insurance claim nearly 10 days back the coordinators keep asking one one query and takes 48 hrs for verification and again ask same query and ask you to reply on same query.
One assist is harassing me name of insurance. if One assist to handle the customer need they should close down the business. I have received mail confirmation for the query that i reverted but sill it is onn and onn. Queries are never ending.
I am going to wait for 2 more days if my phone get repaired or replaced i am going to file a case in CONSUMER COURT. As i am lawyer by profession in High court.
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Aug 27, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Madhura,

Greetings from OneAssist,

We are sorry for the unpleasant experience.

We request you to kindly mail us your membership details at [protected]@oneassist.in. We'll be happy to help.

Awaiting your response,

Regards,

Sophia,

Team OneAssist
Verified Support
Jul 24, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Madhura,

Greetings from OneAssist,

We tried contacting you but your calls went unanswered. However, as per our records your documentation has already been completed.You will be updated about the further process soon.

Thank you,

Regards,

Sophia,

Team OneAssist.
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    +91 22 4298 3000 [Corp Office]
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