[Resolved] OneAssist Consumer Solutions — stop my plan | |||
You are not stopped my plan after my several request. My no [protected]. And not call attend on my registered mobile no. Please stop my plan. I received a call from an one assist services agent wherein he explained me the scheme regarding insurance of bank accounts, debit cards etc. I had earlier rejected the call twice but on the third attempt i attended the call and heard them out. The catch here is that once you hear them out it implies (According to them) that you are interested in the scheme and an amount of rs. 1, 899/- automatically gets debited from your account. I told them straight out that i was not interested in the scheme but the amount anyhow got debited from my account. When i raised a complaint with one assist services i was informed that now the whole amount cannot be credited back. I request you to deactivate the same and refund the whole amount. I want to cancel the one assist plan Regards, Rajesh verma Was this information helpful? | |||
Oct 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 07, 2018 OneAssist Consumer Solutions Customer Care's response Hi Rajesh, Greetings from OneAssist! Please be informed, your membership cancellation is in process vide service request number 3526690. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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