[Resolved]  OneAssist Consumer Solutions — Subscription without my knowledge

Address:New Delhi, Delhi, 110092
Website:www.oneassist.in

I didnt get a call and any access to activate one assist membership but they still automatically debited 1299rs from my hdfc credit card without my knowledge. This is fraud. How can they charge me without my knowledge i never opted for this membership. Plz cancel this and refund my money

And plz dont activate it in future other wise i will cancel my hdfc credit card and transfer my account to other banks

Credit card ending: [removed]
Mobile no: [removed]
One assist relationship no: 2263216
Email: [removed]
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Jun 22, 2017
Complaint marked as Resolved 
Company refunded my money
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Rajat,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2093742.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepika

Team OneAssist
Jun 23, 2017
Updated by Complainant29130
Plz delete the complaint.
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