[Resolved] OneAssist Consumer Solutions — they are not closing the account | |
Hi, I am suryakala. Without knowing to me hdfc credit card has activated one assist and asking to pay the amount. We don't need this service and we called up the hdfc credit card. Now hdfc credit card people say that we have to deactivate this first. When we called customercare of one assit they are idoits. They alwasy try to convence us to keep this service and they don't want to deactivate. When we repeatedly ask them they are disconnecting the call. I have made 2 call and i also have the recording of this calls. I want to move leagally on this. Can anyone help me. Thankyou Suryakala Was this information helpful? | |
Dec 18, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 17, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2563143 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
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+91 80 8033 3333 [Customer Service]
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707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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