[Resolved]  OneAssist Consumer Solutions — they are not responding about my claim

Address:New Delhi, Delhi, 110044

Sir/mam i bought one assist insurance for my smartphone which cost me around 3840 rupees for my mobile security as physical and liquid damage protection after some time i accidentally damage my smartphone so i head to file a claim i had done all the paper work 10 days ago from present date but they are just giving me dates or. They just told me our concern team is verifying your documents we will request you to wait 48 hours. Dear sir mam please help me to get my claim
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Apr 26, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist
"
Verified Support
Mar 26, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist..!

Our team must have updated you regarding your case. They will keep you informed for the same

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist
"
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