[Resolved]  OneAssist Consumer Solutions — to cancel enhanced wa privilege single plan

This is abhijith c
One assist relationship # 3187360
Mobile # [protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership. But till today (19/12/2017) they didn't cancel this plan. I want my money back as soon as possible
I am totally disappointed with this one assist

Regards
Abhijith c

M-[protected]
[protected]@gmail.com
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Jan 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Abhijith,

Your membership is already cancelled vide service request number 2628444 and the refund has been initiated.

It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist
Jan 04, 2018
Updated by abhijithc
You said that in 7 working days amount will credit to my account. But I didn't get the refund till now.
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