[Resolved] OneAssist Consumer Solutions — unable to get refund from oneassist | |||
Oneassist relationship number-7466189 This company has charged me inr 1399 for a wallet plan. Although i have called their helpline to start cancellation procedures, i am told that i have to wait for the cancellation team to get back to me. It has been 5 days and no cancellation team from oneassist has called. Request oneassist to deal fairly with their customers. Kindly have your cancellation team call me and give me back my money. Chaitali. Was this information helpful? | |||
Aug 19, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 12, 2019 OneAssist Consumer Solutions Customer Care's response Dear Aayush, Greetings from OneAssist! Your plan is deactivated on 10th July, 2019 and the refund will be credited to your account in next 5 working days. Request you to check your bank account. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Hope this resolves your query. Regards Team OneAssist | |||
 1 Comment | |||
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Automatic debit of money from my credit card. I would like to cancel registration with OneAssist.
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