[Resolved]  OneAssist Consumer Solutions — unauthorised charge on my credit card

Address:Mumbai City, Maharashtra, 400019

Deactivate one assist plan
I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Should refrain from such acts. The bank in question kotak bank should also refrain from sharing customer details. Its really annoying to say the least.

Please deactivate and refund my money asap
Name: dishant modi
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Feb 11, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2730710 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Complaint comments 

Comments

Dear concern,

Please don't renewal my account. and contact me urgent on [protected]. Ican take an action on you if my account is renewal without my permission.

My name is : Sivagoni Gopi.
OneAssist Consumer Solutions Customer Care's response, Jan 3, 2018
Verified Support
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2731613 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards

Sagar

(Team OneAssist)

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