[Resolved] OneAssist Consumer Solutions — unauthorised payment deduction without my permission. one assist wallet plan | |||
Hi there, I Received SMS from ICICI Bank that RS-1899/- deducted from my account to ONE ASSIST WALLET PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my Account and Debit card and use of my account by the company is really a criminal act and the co. Please deactivate and refund my money ASAP otherwise be ready for legal procedure. date of incident : 19.47hrs. 3 July 2019 ICICI Bank Account No:- xx695 Mail I’d: [protected]@gmail.com Khushali Savaliya Was this information helpful? | |||
Aug 14, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 OneAssist Consumer Solutions Customer Care's response Dear Khushali, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
Add a Comment | |||
77%
Complaints
4066
Pending
140
Resolved
3095
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment