[Resolved]  OneAssist Consumer Solutions — unauthorised payment deduction without my permission. one assist wallet plan

Address:I don’t know, Ahmedabad, Gujarat, 382350

Hi there,

I Received SMS from ICICI Bank that RS-1899/- deducted from my account to ONE ASSIST WALLET PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my Account and Debit card and use of my account by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP otherwise be ready for legal procedure.
date of incident : 19.47hrs. 3 July 2019
ICICI Bank Account No:- xx695
Mail I’d: [protected]@gmail.com

Khushali Savaliya
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Khushali,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4066
    Pending
    140
    Resolved
    3095
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information